Birth of Agapi
Agapi Lab Solutions looks like a laboratory supply service. We have all the elements: our counters and lab solutions are used by the biggest names in bottling, brewing, and biotechnology to ensure a quality product, every time. We’ve literally got lab supply down to a science, but that’s not really our business. Our real business is people. Our industry is making a good thing even better, and our customers’ success is our bottom line. That’s why we focus on understanding our clients, their needs, and their market, and live by a set of guidelines that ensure we’re the kind of people we’d want to work with. We’re different from a typical lab supply company in a few important ways:
Experience. There’s no substitute for a good education, and that often means on-the-job training. We have over a decade of experience supplying quality control labs for the biggest names in beverages. Through our varied and extensive background, we’ve picked up the kind of information that you can’t learn in a classroom, constantly learning from every project and every customer. We also have partnerships with top beverage suppliers all over the world, providing us with unique perspectives and insights. These partnerships do more than give us impressive buying power and access to top technology, they help us expand both our knowledge and our capabilities. And since many work exclusively with us, we know we have a leading edge.
Service. Our customers know we’ll roll up our sleeves and dig into a thorny problem until it’s solved. We’re not just dreamers—we’re doers. Our clients include global conglomerates and the smallest of microbrewers, and each is guaranteed to our best, most thorough work every time. We strive to solve all issues and serve all needs with one phone call, and we’re not afraid of hard work—we know that our talent and innate intelligence will only get us so far, but hard work will take us anywhere. Hard work means persevering when things get tough. It means taking calculated risks and sticking to them, no matter how challenging they are. It means not resting until our customers are satisfied.
Versatility. We work with companies in many different industries and with many different budgets, and we’re careful to assess our fit with a client based on more than financial gain. We’ve had many opportunities that seemed too far outside our wheelhouse at first and ended up paying huge dividends. We’ve also taken on work that appeared exponentially smaller than our ideal but developed into big parts of our business. We always go for challenging, exciting projects that expand our capabilities or allow us to use them in a new way.
It doesn’t really matter whether a business is selling apples or atomic clocks, successful companies are in the business of people. At Agapi Lab Solutions, we leverage more than ten years of experience and unique global partnerships with unparalleled customer service and a focus on long term relationships and effective communication. We work hard to be reliable and worthy of trust, and spend time developing relationships with our customers because we genuinely value them as people. After all—we’re in the people business.